Yoga商务英语课堂—Nancy进外企28—接待客户要细心

Yoga商务英语课堂—Nancy进外企28—接待客户要细心

2015-10-04    16'05''

主播: yoga_yj

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介绍:
Nancy 进外企——接待客户需细心 Words: kick off 开始;consultant 咨询人员;available 可用的;receptionist 接待员; think high of 器重;satisfactory 满意的;systematic 系统的;projector 投影仪; Useful Sentences-1: how to be a good receptionist: 1. To get familiar with the basic interests of this customer, such as food, travel and so on. 2. To double confirm the restaurant and hotel, even travelling schedule with the guest. 3. Whether there is need to arrange a special car for the whole journey. Useful Sentences-2: Some things you need to pay attention to: 1. To make sure whether there is need to pick up the guest at the airport. 2. To arrange a special meeting room for the reception, with all relative preparations such as the projector. Functional Sentences: 1-I like you to pick him up and help him get settle in. 我希望你去接他,并把他安顿下来。 2-I’d better go to the airport right now. 我最好马上去机场。 3-It is in our best interest to show him around. 带她到处看看,对我们有好处。 4-It’s important to look professional when a client is visiting. 当客户来的时候,穿着正式是很重要的。 5-Mr. Brain will be arriving on flight HK210 from HongKong, at 10:30 a.m. Brain先生由香港乘坐HK210班机,在上午十点半到达。 6-I’ll take him right to the hotel then. 我直接带他去饭店。 7-Would you tell me the flight number? Then I can pick him up. 你能告诉我航班号吗? 我好去接机。 8-I am jealous of him as an excellent receptionist. 我十分羡慕他是个优秀的接待员。 9-I have booked a room in Beiing Hotel. 我在北京饭店订了一间房间。 10-If he likes, I would drive him directly to our welcoming banquet. 如果他喜欢,我会直接开车带他到欢迎晚会。